Account Manager

Play a key role in shaping client success - from strategy to execution and help businesses grow through data-driven digital marketing.

About the Role

We’re looking for an Account Manager to build strong relationships with our clients and help ensure their digital marketing campaigns run smoothly and deliver results.

You’ll be the main point of contact for clients, working closely with our SEO, paid ads, content, and social media teams to keep projects on track and clients informed.

This role is ideal for someone with experience in digital marketing or agency account management who is organised, proactive, and confident in communicating with both clients and internal teams.

What You'll Do

Client Relationship Management

Act as the main contact for assigned clients.
Build and maintain strong, long-term client relationships.
Understand clients’ goals, needs, and challenges.
Provide regular updates, recommendations, and campaign insights.

Campaign & Project Management

Manage multiple client accounts and marketing campaigns at the same time.
Coordinate with internal teams to ensure campaigns are delivered on time.
Monitor project timelines, priorities, and client requests.

Collaboration & Communication

Work closely with SEO, paid ads, content, creative, and social media teams.
Ensure client expectations are clearly communicated internally.
Help resolve issues and keep projects moving forward smoothly.

Reporting & Insights

Review campaign performance and key metrics.
Prepare clear and organised reports for clients.
Share insights and recommendations to improve results.

Account Growth

Identify opportunities to expand services for existing clients.
Support upselling opportunities in collaboration with the Business Development team.
Help drive account growth and client retention.

What We're Looking For

Experience in digital marketing, account management, or a related agency role.
Understanding of SEO, paid ads, social media, and digital marketing basics.
Excellent communication and relationship-building skills.
Strong organisation and time management abilities.
Ability to manage multiple projects and priorities in a fast-paced environment.
Analytical mindset with confidence reviewing reports and campaign data.
Proactive, solution-focused, and client-oriented approach.

Why Join Move Ahead Media?

At Move Ahead Media, we value trust, transparency, creativity, accountability, and teamwork. You’ll work with a supportive team, collaborate across departments, and help businesses grow through effective digital marketing.

Apply For The Job

Please submit your resume and a brief cover letter explaining your interest in the role and your qualifications. We’re looking forward to learning more about you!

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Hiring Policy: Only shortlisted candidates will be contacted. MAM is an Equal Opportunity Employer and has a strict non-discrimination recruitment policy. We celebrate diversity and are committed to creating an inclusive environment for all employees. This role is open to all genders/nationalities and work permits will be provided for foreigners. However, MAM will not be able to shoulder relocation costs to Bangkok and/or Thailand.

PDPA Notice: By applying, you agree that we will collect and retain your data for recruitment purposes, including future opportunities. Your information will be kept confidential.

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Have any questions?

If you have any questions or concerns, please contact our Human Resources department with hr@moveaheadmedia.co.uk Our team will be happy to assist you with any questions you may have.