Last Updated: July 2023
Move Ahead Media Pty Ltd (“Move Ahead Media”, “we”, “our”, “us”) is committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and, where applicable, the EU General Data Protection Regulation (GDPR). It applies to all visitors and users of our website at https://www.moveaheadmedia.com.au/ and to all personal information collected through our online services.
We collect personal information to provide our services, improve our website, communicate effectively, and meet legal obligations. The information you provide directly may include your name, email address, phone number, company name, and the content of any enquiry or communication you send to us. If you choose to submit attachments, feedback, testimonials, or other content, this may also be collected.
We also collect certain information automatically when you interact with our website. This may include your IP address, browser type, device details, referring and exit pages, pages visited, time spent on the site, and behavioural data collected through cookies, analytics tools, and similar tracking technologies. This information helps us understand how visitors use our site and how we can improve it. We do not generally collect sensitive information unless it is provided voluntarily and with your explicit consent.
We use the personal information we collect to operate and maintain our website, respond to enquiries, provide customer support, and improve the user experience. Your information may also be used to analyse website performance, develop new services, and carry out marketing or promotional activities where permitted by law. We may send emails to provide updates, respond to your queries, or share information relevant to our services. In addition, your information may be used for fraud prevention, security monitoring, and compliance with our legal and regulatory obligations.
We will not use your personal information for purposes unrelated to those described in this Privacy Policy unless we have obtained your consent or are otherwise permitted or required by law.
We may disclose your personal information within our organisation where necessary for business operations, development of our products or services, or internal administrative purposes. We may also share information with trusted third-party service providers who assist with website hosting, analytics, marketing, CRM management, cloud storage, billing, accounting, or data backups. Such providers may access your information only to perform services on our behalf and are expected to handle it in accordance with privacy standards similar to the APPs and, where applicable, GDPR requirements.
We may also disclose personal information if required by law, a court order, or regulatory authority, or if necessary to protect our legal rights or the rights, safety, or interests of others. We do not sell, rent, or trade personal information to third parties under any circumstances.
Your personal information may be stored in physical or electronic formats using systems such as HubSpot, Google Workspace, Microsoft 365, Xero, internal backup servers, and secure cloud storage solutions. We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, comply with legal obligations, or maintain legitimate business records. Once the information is no longer required, it will be securely destroyed, deleted, or anonymised in accordance with industry best practices.
We take the security of your personal information seriously and have implemented administrative, technical, and physical safeguards designed to protect against loss, misuse, unauthorised access, alteration, or disclosure. These measures include secure networks, encryption, restricted access, and staff training. Despite our efforts, no method of electronic transmission or storage can guarantee complete security, and you acknowledge that you provide information at your own risk.
Employees of Move Ahead Media are required to follow strict confidentiality obligations and internal data security rules. They may access or handle personal information only as necessary to perform their duties and must use secure company-approved systems and devices.
Our website uses cookies, tracking pixels, and similar technologies to enhance user experience, analyse usage patterns, personalise content, and support marketing activities through platforms such as Google and Meta (Facebook). Cookies store information about your browser preferences and help us tailor our website to your needs. You may disable cookies through your browser settings; however, doing so may affect website functionality.
Like many websites, we use log files to monitor trends, administer the site, track aggregated usage, and gather demographic information. Log data may include IP addresses, browser types, Internet Service Providers (ISP), time stamps, referring pages, and click counts. This data is not linked to personally identifiable information.
Our website may feature third-party advertisements, tracking technologies, or links to external sites. These third parties may use cookies or web beacons to measure advertising effectiveness or personalise content. We do not control third-party privacy practices and are not responsible for the policies or actions of external websites. We encourage you to review the privacy policies of those third-party providers.
Depending on your location, you may have certain rights concerning your personal information. These may include the right to access your information, request corrections, request deletion (where legally permissible), withdraw consent for marketing communications, object to certain types of processing, or request the transfer of your information to another controller (under GDPR). If you believe your privacy rights have been breached, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or the relevant authority in your jurisdiction.
To exercise your rights, please contact us using the information provided below.
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from minors. If you believe that a child has provided us with personal information, please contact us immediately so that we can remove the information from our systems.
In the event of a data breach involving personal information, we will promptly investigate and take appropriate action in accordance with the Notifiable Data Breaches (NDB) scheme under Australian law. If the breach is likely to result in serious harm, we will notify the affected individuals and the Office of the Australian Information Commissioner (OAIC) as soon as practicable. Where GDPR applies, we will also notify the relevant supervisory authority and affected individuals within the required timeframes.
We may update or amend this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or industry standards. Any updates will be published on this page with a revised “Last Updated” date. We encourage you to review this Policy regularly to stay informed about how we manage your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Move Ahead Media Pty Ltd
Suite 15, 103 George Street
Parramatta, NSW 2150
Australia
Email: info@moveaheadmedia.com.au, clientcare@moveaheadmedia.com
If you wish to stop receiving email communications, you may click “unsubscribe” in the email or email us with the subject line “Remove From Database”.
They say imitation is a form of flattery, unfortunately, not for us when the imitation is a scam to extract money from people looking for professional services. If you are approached by a company using a moveaheadmedia.cyou domain, please recognise that this is not Move Ahead Media Pty Ltd, the registered Australian Business. For further information, contact us at info@moveaheadmedia.com.au